Nigel Dymond: General Manager - Operations
I started at Penrite in 1981, two years after John and Margaret bought the business, working in production. Here I learnt and understood very quickly that product quality and innovation was indeed the foundation of Penrite’s philosophy. Working in production was not my destiny, so I went back to university and obtained a Bachelor Degree in accounting.
When I returned, I began to apply my learnings. I shared a small office with John. We didn’t have much office space in those days, so John was up the front and I was out the back. I heard him talk a lot about many things including product quality, product innovation and the importance of listening to the customer. I like to think I learnt a lot from those days! Not only was the quality of the product important but equally the necessity to provide exceptional customer service.
I like to think that the many years of service has imbedded the qualities John brought to the business; the importance of a quality product, to be a fearless innovator, to work with customers and to work with integrity.
With such a sound base, I am really looking forward to the future. Our plans to take the organisation and products into more countries and industries are truly exciting.
I followed in the footsteps of my late father, John, and studied Mechanical Engineering in Melbourne. After receiving my degree, I was employed as a Design Engineer for General Motors. During this time, I continued studying, receiving a Masters of Business Administration (MBA).
Utilising my qualifications, I travelled internationally working for a number of blue chip insurance companies and banks.
I joined Penrite in 2011, as General Manager - Sales & Marketing, committed to our on-going success in R&D, product innovation, manufacturing quality products and working closely with customers. We have always had the philosophy to solve problems, develop solutions and completely satisfy our customers and that will continue under my leadership. I enjoy working closely with our customers and staff. I regularly visit customer retail stores and mechanical workshops in regional and metro townships to receive feedback as to how we can improve.
We also have an engaged and passionate workforce that helps drive our daily successes and long term vision for the business. I am a big believer in staff and customer training including technical education.
Outside work, I enjoy spending time with my family and being involved in motorsport. I continue to ride motorcycles and participate in car racing events throughout Australia.
Toby Dymond: General Manager - Sales & Marketing